Choosing A Right Workshop

Personally, I dun like to simply sending my car to any workshop available around my area, even to authorized service center. For a reason, there are so many foremen out there that likely to take advantage, be it in term of service charge or even the doubtful of their technical know-how knowledge. Hence, I normally do some kind of groundwork just to get the real expert to maintain my babe with minimum hassle!!. These are some general guidelines:

- Get recommendation from the workshop’s existing customers if possible.
- Analyze the crowd getting their vehicles into the workshop.
- Determine the number of foremen around, so that we can possibly know how fast we can get their instant hand to our car.
- Look for the car type/model they are repairing, or the loosen parts that might be scattered around, to get some indication about their niche expert. Note that car system might vary from each model and it always a necessity to get into a proper expert.
- Sending our car for a normal light service jobs before considering a real heavy one and examine the overall service given.
- Always test the knowledge and expertise level of the foremen by any means we think appropriate, given the knowledge constraint we might have. To start with, maybe try to get some fresh opinion about certain car problems which we’ve already known the answer, just to cross check.
- Evaluate how friendly they are and more importantly how serious they’re entertaining us like a customer.
- Don’t forget to ask for payment receipt/bill for every job they did and keep it for our future reference, particularly in comparing the cost charged and also keeping us a complete list on parts that being repaired/changed.
- Monitor the time they start operated daily. Those who open late are most likely to deliver bad service than we expected, although not all. But, time management is important and surely we dun wan to spend long hours just to wait for them.
- Find workshop that have easy access to public transport, just the case if we need to leave the car behind for couple of hours/days.
- Check the job quality. No point to deal with a reckless foremen that creating much scratches in the car body, even if their service is extremely fast and competitive charge.
- Look into some basic facilities the workshop is providing to customers, simply like convenience rest place, reading materials, drinks etc..etc…
- Check either they replace with genuine parts and ask whether they provide for some basic warranty on what ever jobs they’re doing.
- I also like workshop that is oily-free floored, tidy, well kept and not mess up with various tools lay down on the floor, very much, which at least giving few hints in judging their professional practiced.

~cardo~